The Way Technology Procurement Should Be
Follow the IT CompassTM
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VocalPoint Consulting is the leading Independent Technology Advisory firm headquartered in Central Florida. Our "IT CompassTM" framework guides every project through three phases: Planning, Procurement, and Project Management. Unlike the big consulting firms that focus only on Planning, we manage the entire journey—ensuring you get the right solutions delivered and installed for a fraction of the cost.
In the Planning Phase, we identify the problems, draft a statement of work (SOW) and develop a roadmap. In the Procurement Phase, we don't just issue a RFP and manage a horse race to the bottom, we identify the best vendors and benchmark them before you have to meet them, saving countless hours of time and frustration. Best of all, we work with you to negotiate the contracts. But we don't stop there. Our Project Management phase ensures seamless implementation with a dedicated team and a well defined implementation process.
For 15 years, we’ve helped businesses in Central Florida and throughout the U.S. make smarter technology decisions by leveraging deep industry connections and vendor relationships. Unlike supplier sales teams, we’re not tied to quotas or products—our only goal is to solve your problem. From vendor selection to final implementation, we handle the heavy lifting so you can focus on growth—no wasted time, no hidden agendas, just solutions that work.
Advisory Services
At VocalPoint Consulting, we offer technology advisory services tailored to your unique business needs. Whether it's technology planning, procurement, or Project Management, we have the subject matter expertise to drive your projects success.
Technology Planning
We take the hassle out of telecom, cloud, and tech projects, keeping them on track and cost-effective. Our team takes a deep dive into the problems at hand and then crafts a SOW and Roadmap, while the IT Compass framework improves efficiency and reduces expenses.
Technology Procurement
Our IT Compass procurement service finds and secures top Telecom, Cloud Services, Cybersecurity, and Data Center suppliers. Our procurement services include vendor selection, vendor benchmarking, and contract negotiation, and to ensure the best value for your business.
Project Management
Adoption rates suffer if software isn't installed properly and staff isn't trained. That's why we Project Manage every solution we offer to our clients. Our goal is to ensure that the vendors stay on task and you and your team become raving fans of the product or service installed.
Technology Solutions
Powered by IT CompassTM
IT Compass provides a strategic approach to technology procurement, ensuring businesses make informed, cost-effective decisions. We analyze each client’s needs, identify the right solution providers, and guide seamless technology procurement and implementations. Whether optimizing operations with AI, strengthening cybersecurity, or modernizing IT infrastructure, we help businesses stay ahead with technology that drives growth and resilience.
Derek W. Roush
Founder & President
As President of VocalPoint Consulting, I lead a team of sales, project management, and technical subject matter experts on a mission to transform technology procurement and IT advisory services. In 2010, after two decades in telecommunications with companies like Expanets, Avaya, and Windstream, I founded VocalPoint to disrupt the traditional sales-driven approach that prioritized quotas over client success. My goal was to create a better, strategy-first procurement model that helps businesses navigate an evolving tech landscape and adopt the right solutions for growth and efficiency.
Through our proprietary IT Compass framework, we streamline procurement, optimize contract negotiations, and drive seamless technology implementations. Since our launch, we’ve grown from 30 suppliers in 2010 to over 700 suppliers today, fueling consistent revenue growth and expanding our ability to serve clients with tailored technology solutions.
I am a certified solutions professional in UCaaS, CCaaS, Cloud Computing, Telecom, and Networking Solutions, and I actively contribute to Orlando’s tech and business communities through leadership roles and advisory boards.
Proud Member of the TAA
The Technology Advisor Alliance (TAA) is a consortium of technology experts worldwide that have a fiduciary responsibility to each other as well as you, our clients to ensure that you are receiving the best advice and solution possible. As a proud member of the TAA, VocalPoint Consulting actively engages with leading industry experts to tackle challenges, share best practices, and offer mutual support. This membership enhances our expertise and connects us with a network of proficient members, all dedicated to delivering top-tier service. Our TAA affiliation guarantees that we're well-equipped to guide you through the complex technology landscape, ensuring you receive the finest service possible.
Client Success Stories
The VocalPoint team is extremely knowledgeable, a pleasure to work with, and truly went above and beyond to make sure we got the right solution (and to ensure that it was installed properly by the reseller).
Director of IT
PR Firm
From a successful VOIP migration for our national team to investigating the feasibility of migrating operations to VDI (virtual desktops) VocalPoint played a vital role in helping us make key business decisions.
IT Director
Hospitality Enterprise
Derek's knowledge of telecom providers, network services and emerging technology is stellar. He is an excellent listener and is able to solve customers problems and find the right solutions allowing end users to concentrate on their core business.
Channel Leader
TSD